MY CAREER with Whirlpool Corporation

A Senior Quality Test Systems Engineer with a passion for ensuring the reliability and performance of electronically controlled appliances. As the subject matter expert in testing and programming, I proactively identify emerging issues, implement containment strategies, and drive long-term resolutions to enhance product capability and quality test coverage.

With a deep understanding of quality assurance and reliability, I leverage tools like House of Quality, Critical Parameter Management, and Continuous Improvement to achieve 100% test coverage. My expertise in statistical analysis allows me to evaluate measurement data, define process parameters, and set statistical limits that optimize performance.

Beyond data, I bridge the gap between design, manufacturing, and quality teams to develop cost-effective test solutions while ensuring standardized testing processes. I also create key learnings and reports to share insights across teams, ensuring continuous growth and innovation.

Committed to long-term success, I establish maintenance protocols for production test equipment, develop troubleshooting guides, and train both failure analysis technicians and maintenance teams—ensuring a seamless manufacturing process and exceptional product quality.

A Senior Analyst, Process Quality Engineer, I am the technical expert in manufacturing systems and processes, with deep knowledge of foaming, thermoforming, stamping, molding, and assembly/sub-assembly operations. Passionate about capturing and sharing process knowledge, I document best practices in workbooks and tools for global collaboration and continuous improvement.

I specialize in process characterization, ensuring best-in-class quality through structured standardization and reaction plans. By partnering with cross-functional teams, I drive process capability and production readiness for new product introductions (NPI), aligning with Whirlpool product development framework. My work ensures that manufacturing processes remain flexible and scalable, minimizing future capital investments.

Leveraging Lean, Six Sigma, 8D, and Drill Deep Drill Wide (DDDW) methodologies, I lead process improvements, root cause analysis, and corrective actions to enhance efficiency and quality. I also develop and manage a global dashboard, conducting audits and performance reviews to drive continuous improvement. With a strong ability to communicate insights and strategies, I deliver impactful presentations to plant leadership, ensuring alignment and success in achieving operational excellence.

A results-driven Industrial Engineer specializing in manufacturing optimization, process efficiency, and labor productivity. I manage labor routers and standards for profit planning, cost reduction initiatives, and daily operations, ensuring streamlined workflows and optimized resource allocation.

With a strong foundation in ergonomics and lean principles, I lead cost studies to improve product flow and enhance the Built-In Refrigeration, back shop, and  fabrication (Thermoforming, Metal Stamping, Plastic Molding, Copper Tubing & Expanded Polystyrene (EPS)) production lines. I oversee the mini-bill system to optimize assembly sequences and collaborate with Product Design to minimize labor requirements, ensuring seamless integration of new models and components into operations.

Committed to waste elimination and continuous improvement, I analyze production data, balance lines, and maximize labor utilization to meet short and long-term productivity goals. As a key supporter of WPSe (Whirlpool Production System excellence), I provide leadership in continuous improvement initiatives, driving operational excellence and sustainable performance improvements.

 A dynamic Manufacturing Engineer with expertise in manufacturing operations, process optimization, and Lean Sigma methodologies. I support daily manufacturing operations, including assembly equipment, packaging, material handling, and fixtures, ensuring efficiency and reliability in production processes.

As a leader in Lean Sigma initiatives, I supervise Lean Sigma technicians, driving standardized work, ergonomics, and product improvements on the assembly line. I spearhead pilot projects, meticulously documenting issues and material usage, and lead key factory utilization and product packaging redesign projects to enhance operational performance.

With a strong focus on cost and capital improvement initiatives, I establish labor standards, optimize assembly methods, and enhance process flow and fixturing while prioritizing high-impact projects. I drive safety, quality, cost, and delivery improvements, utilizing Lean Manufacturing principles to identify root causes, implement corrective and preventive actions, and foster a culture of continuous improvement across all areas of responsibility.

A dedicated Supplier Quality Engineer with a strong focus on supplier test coverage improvement, defect prevention, and manufacturing excellence. I evaluate and enhance existing supplier test systems to minimize defects while supporting factories in capital justification and business case development. By collaborating with cross-functional teams, I define and manage critical product and process parameters,  focus on establishing clear requirements, prioritizing testing efforts based on risk, leveraging automation, and implementing continuous testing and feedback loops, aligning with customer requirements and quality expectations.

With a passion for continuous improvement, I drive World Class Manufacturing (WCM) initiatives and lead problem-solving efforts using 8D, Drill Deep & Wide, and 7-Step WCM methodologies. My work directly impacts manufacturing and field quality metrics, ensuring sustained improvements in both new and existing products.

I actively engage with leadership, presenting quality performance updates and spearheading solutions for key issues. Building strong relationships with factories and process partners, I foster a culture of collaboration and trust, accelerating shared improvements. I also partner with safety, operations, materials, engineering, and HR teams to analyze performance data and drive quality enhancements.

With the ability to manage multiple projects concurrently, I monitor quality metrics, ensure plant accountability, and conduct supplier QMS audits to verify corrective actions. Through lean leadership and structured problem-solving, I help drive daily operational excellence and long-term quality improvements, ensuring that quality performance is well-reflected, understood, and continuously optimized.